State & Federal Agencies

World Trade Center
401 East Pratt Street
Baltimore, Maryland 21202



General Information​
Phone: 410-385-4444
Toll Free: (800)638-7519

In an effort to provide efficient and consistent cargo clearance service for the Port of Baltimore customers, we have developed a close working relationship with the Federal Government agencies.

The Port of Baltimore has a "Customer Service Pledge" ​that is a written commitment to address any issues or concerns raised by our port customers.


P.O.B Portals

Cruise Maryland


Quality CArgo Handling Action Team​​​​​​​​​​

POB eBroadcast

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

Take Our Survey

Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

More Information