- In 2003 a port-wide QCHAT Ro/Ro initiative was launched.
- 45 quality factors were identified and are assessed on a monthly basis.
- Meetings are held on a monthly basis in conjunction with QCHAT-Auto meetings.
- Monthly agenda items include a review of current issues affecting performance. Performance reports are provided on a quarterly basis.
- A Charter was developed to institutionalize the initiative in 2004..
Key Focus Area – Training:
One of the reasons the POB is number one for the handling of Ro/Ro cargo is because of its reputation for quality care and handling of top-of-the-line pieces of equipment.
Training is and continues to be an important component for the success of the Ro/Ro QCHAT. A great example of this is our annual two-day Ro/Ro Rodeo which is held at the Dundalk Marine Terminal. Training is focused on operating the newest Ro/Ro cargo types coming through the Port as well as to learn the latest technologies applied to the odd-shaped, larger-than-life machinery that is handled.
Annual Ro/Ro Rodeo:
Each Year the Port of Baltimore (POB) holds a 2-day Ro/Ro Rodeo training event at the Dundalk Marine Terminal. This annual event started in 1996 and has been going on strong ever since. Sponsors of the event include the Maryland Port Administration (MPA), the Steamship Trade Association of Baltimore (STA), and the International Longshoremen's Association (ILA).
The training provides an opportunity for the men and women in the longshore local to familiarize themselves with the latest agricultural and construction equipment that they operate on and off ships at the POB. This invaluable training is a testament to the goals and objectives of the QCHAT initiatives of reducing damage and keeping production up, Approximately 200 longshoremen over the course of the 2 days participate in the event. They are assisted by technical specialists representing manufactures ranging from Caterpillar, Komatsu, Wirtgen and CLAAS, to John Deere, AGCO, Massey Ferguson and Ponsse.